Behavioral Health Care Coordinator

Posted Mar 10, 2020 Jacksonville, Florida

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Application Due Apr 03, 2020


The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

The Behavioral Health Care Coordinator acts as the liaison between Family Support Services and Community Based Care Integrated Health (CBCIH) to ensure contract compliance to facilitate in the provision of medical and mental health services for children within the system of care.

Essential duties and responsibilities

• Serve as a consultant to case managers in making timely, appropriate and effective referrals to medical and/or mental health services in the community to meet quality standards on a consistent basis. • Provide input and observations to Child Welfare Prepaid Mental Health Partnership regarding mental health provider’s performance. • Manage the process of referring children for suitability assessments and tracking results, 90-day reviews, SIPP and admit/discharge dates. • Interact with Magellan, Sunshine, and Partnership for Children’s Health and provide customer service to providers. • Coordinate services with other professional and paraprofessionals. • Monitor delivery of services to children in the Medicaid authorization system. • Review and make authorization determination on requests for medical and/or mental health services. Monitor compliance with CBCIH contract and participate in quarterly audits. • Serve as the behavioral health care coordinator for CBCIH • Serve as the point of contact for SEDNET as needed. • Participate in the utilization review process of high-end children. • Collect and maintain all clinical records on children in therapeutic level of care • Obtain status updates, via phone calls, site visits and staffing on children placed in high-end placements. • Provide monthly reports to FSS management staff. • Attend court hearings. • Perform other duties.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to: • Read and interpret documents such as contracts, manuals, journals, and financial reports. • Communicate effectively with staff. • Write reports and correspondence. • Speak effectively before small and large groups. • Calculate figures, amounts, and percentages. • Solve problems and deal with a variety of variables with a minimum of direction. • Interpret a variety of instructions furnished in written or oral form. • Utilize Microsoft Office programs, such as Excel, Word, etc. Knowledge of: • Florida statute relative to child welfare. • Medicaid handbook • Community Based Care Integrated Health Policy and Procedures

Education and Experience

Bachelor’s Degree from an accredited college or university required. Licensed Mental Health Clinician preferred. One year in child welfare required.


Family Support Services of North Florida Inc.


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