Employment Specialist- Financial Opportunity Center

, Posted Oct 12, 2020 Jacksonville, Florida

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Application Due Nov 02, 2020


This position is for an individual seeking an AmeriCorps position with Lutheran Social Services at their Financial Opportunity Center (FOC). This is a 10-month assignment from October 1, 2020 to July 31, 2021.

The employment specialist provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants.  Employment specialists assist clients in preparing for the workforce through education, training, and job readiness preparation.  The employment specialist regularly conducts job readiness classes for the community.  However, the main focus of their position centers on one on one employment counseling.  Examples of services include skills and training needs assessment, resume guidance, mock interviews, career counseling, and referrals to education and training programs.

The employment specialist will work closely with the job developer to help identify qualified candidates for various companies and positions identified by the developer.  The employment specialist will also work closely with the income supports specialist and financial coach to ensure that the client is getting assistance across these three major service areas.

All interested parties should submit a cover letter and resume to jobs@lssjax.org.

Essential duties and responsibilities

The Employment Specialist should: • Provide one on one employment counseling to program participants. • Conduct a skills and training needs assessment • Discuss an employment plan based on the client’s employment goals • Assist clients in developing a personalized and professional resume • Prepare clients for the job search process • Prepare clients for the interview and hiring process including conducting mock interviews • Work closely with the job developer, to match qualified candidates to available positions when available • Monitor job retention and provide services to working clients • Understand other services offered by the agency, such as the income supports services and financial coaching, and connect the clients to these other services • Outcome tracking—track the stories and successes of program participants. • Maintain contact with the client and monitor the status of their employment (e.g. interviewing, working, lay-off, in search of career enhancement) • Use Efforts to Outcome (ETO), a client management system, to document and reflect the outcome of their clients in a timely and accurate manner • Update the Combined Financial Assessment (CFA) for their clients to reflect changes to their budget when client experience a change in employment or wages OR alert the financial coach to this change [in instances where the financial coach makes all budget updates--depending on the process at the FOC] • The employment specialist may provide group-based education on employment topics • The classes may be part of a larger job readiness class offered by the FOC, or occasional workshops to the public • Develop workshop materials or tailor existing materials to meet the needs of the community • Workshops should be relevant to the community and may include topics such as: interviewing skills, resume writing, career choices, and more. • Develop relationships with local training and education providers


• Strong communication skills. Must be able to communicate effectively with clients during workshop presentations, and with FOC team members. • Previous work experience with the FOC’s target population, and/or the ability to provide services in a culturally sensitive manner • Proficient in Microsoft Word, Excel, PowerPoint, and resume writing software (WinWay or similar application) • Internet and Resource Savvy

Education and Experience

• Bachelor’s degree from a four year accredited institution • 2-3 Years previous experience in workforce development preferred • Previous work experience in the social services sector preferred


Lutheran Social Services of Northeast Florida



Financial Opportunity Center | Email