Family Finding Specialist

Posted May 18, 2020 Jacksonville, Florida


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Application Due Jun 30, 2020


The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.
This position will be responsible for supporting Child Protective Investigators (CPI) and Case Managers (CM) by working collaboratively with staff to locate, engage and recommend safe placement of children with relatives and non-relatives. The position will support CPIs and CMs in family finding efforts by identifying all possible connections of the child and engaging youth and families in the homestudy and background screening process. The position must have a strong value and belief system that children do best when placed with kin, which minimizes trauma for the child(ren) being removed from their home and enhances child well-being.

Essential duties and responsibilities

• Conduct case reviews, internet searches and interviews with kin and children to identify potential connections to the child(ren) and family to support work of Child Protective Investigator (CPI) and Case Manager (CM) in placing children with kin. This includes follow-up of all individuals that have expressed interest in the child, and/or have had a positive relationship with the child. • Conduct Home Studies and background screens on all potential kin placements and follow up with CPI and CM on results • Create innovative ways to increase family finding efforts among staff and across agency (technology, training, genograms) • Research current and incoming children placed in licensed homes to find leads to relatives and nonrelatives for placement exploration and/or social connections. • Pass along known information to assigned CPI and/or CM and supervisor and conduct follow-up activities as needed. Maintain accurate and complete documentation for each assigned case. • Conduct supportive efforts, to include home visits, to salvage failing and distressed placements. • Document all family finding efforts for each case and track success • Attend agency events, trainings, conferences as needed after hours or on the weekends. • Performs other duties as assigned.


• Demonstrated competence and skills in positive family and youth engagement and communication • Ability to think critically, and creatively to identify links between discovered information. • Ability to use computers, Microsoft Office Suite, and internet with ease and exhibited proficiency. • Ability to conduct effective phone interviews with prospective caregivers and providers to include foster parents, biological and adoptive parents. • Ability to speak and conduct meetings with volunteers, caseworkers and community groups. • Ability to maintain an effective working relationship with others. • Ability to write well and perform accurate assessments. • Ability to demonstrate diligence, persistence, and positive attitude to succeed on behalf of children. • Ability to schedule meetings in a timely manner and inform numerous individuals in a required time frame. • Ability to keep calendars and schedule meetings accordingly. • Ability to demonstrate use of time management and organization skills. • Ability to write summaries to meetings that accurately reflect the details of the meeting. • Ability to create spreadsheets in Excel. • Ability to solve practical problems and deal with a variety of concrete variables with minimum direction. • Ability to interpret a variety of instructions furnished in written or oral form. • Ability and desire to perform aggressive and exhaustive recruitment family finding efforts focusing on accuracy and complete information. • Ability to read and interpret Florida statute and policies for compliance. • Employee must be able to coordinate work hours around availability of the families requiring non-traditional work hours. • Employee must be able to complete paperwork, computer tasks, and drive to locations within greater Jacksonville and beyond, depending on caseload dynamics. Other Requirements: • Clear a Level II background screening. • Clear a reference check (professional and personal). • Clear a local background check from the County in which you reside. • Clear a substance abuse screen. • Provide a copy of all degrees prior to your first day of employment. • Clear a Motor Vehicles Records check. • Maintain and provide proof of auto insurance coverage of $100,000/$300,000. • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit • Valid driver's license

Education and Experience

Requires a Bachelor’s degree from an accredited college or university. Active Child welfare certification or eligible for certification. Two years of responsible experience working with relative and non-relative caregivers and/or working with High Risk children and families, preferably within the dependency or economic self-sufficiency programs.


Family Support Services of North Florida Inc.


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