Responsible for the supervision of FAST Family Services Counselors, providing training and guidance for voluntary in-home case management activities.
Essential duties and responsibilities
• Supervise daily activities of a group of Family Services Counselors (FSC). • Oversee caseloads, schedules, and individual staffing assignments. • Review FSFN reports, documents, logs, and other records prepared by the FSC. • Provide individualized training on tasks and assignments. • Assist and provide guidance on complex dependency cases. • Assist with arrangements for contracted services for children and families. • Approve invoices for client services, i.e. drug testing, evaluations, psychological testing, and counseling) • Act as liaison between JFCS and other agencies. • Ensure proper case staffing and management. • Participate in staff development training activities and case staffing. • Participate in interviews. • Complete qualitative supervisory reviews every 30 days for 100% of cases. • Complete follow up reviews on 100% of cases. • Follow compliance care coordinator agreement and implement disciplinary actions when required. • Complete assignments by given deadlines. • Evaluate staff performance. • Complete other duties as assigned. • Prepare activities reports (monthly, quarterly, and annually). • Transfer and accept cases. • Participate in the selection and hiring of staff. • Conduct FSFN corrections, as needed. • Transport clients in personal vehicle, if necessary. • Supervises staff of FAST Family Services Counselors.
Meet training requirements stipulated by the Florida Certification Board (FCB) for a Child Welfare Case Manager.
Education and Experience
Master's Degree in Counseling, Social Work or a related field from an accredited college or university, and two years experience in counseling/case management OR a Bachelor's Degree in Counseling, Social Work or a related field from an accredited college or university, and four years experience in counseling/case management.