Independent Living Supervisor

Posted Jun 29, 2020 Jacksonville, Florida


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Application Due Aug 31, 2020


The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

The IL Supervisor is responsible for the oversight of the independent living programs that include extended foster care, post-secondary services and supports and Aftercare.  This position will also have oversight of transition planning and extended foster care housing.

The Supervisor is responsible for providing direction and guidance to staff as related to workload, processes and professional development in order to achieve the required outcomes of the programs and services under their direction.  Responsibilities include ensuring program operations are in compliance with applicable requirements, partner agreements, statutes, rules, policies and standards.  Work also includes ensuring that information about the programs and services is communicated throughout the FSSNF system of care to  make certain that caregivers, CMO agencies and youth are aware of the program resources to ensure program participation and success.

Essential duties and responsibilities

• Oversight and success of IL programs (EFC, PESS and AFC). Will ensure safe housing and housing capacity is built for EFC participants. Will oversee the transition planning of kids starting at age 17 • Provides guidance, direction, supervision and management to the independent living staff. • Oversight of services to youth in the FSSNF system of care to ensure individualized and appropriate services in areas such as, but not limited to; education, permanency planning, health, well-being and social engagement • Attend and participate in various meetings and task force groups, participate and lead special department events, communicate issues, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements and policies • Perform other duties as needed.


Ability to: • Communicate through different and varied mediums the purpose and eligibility for programs and projects • Plan and successfully implement programs and projects to ensure that required benchmarks, standards and outcomes are met • Document and track benchmarks, standards and outcomes specific to each program or project • Conduct youth staffings with CMO staff, caregivers, GAL, CLS and other system partners as directed to document services provided through the FSSNF system of care and identify deficits and gaps in service • Assign those tasks and services identified in the staffings (including action items and due dates) In order to best serve the needs of the youth and o meet the requirements of law, rule and policy • Attend and present in Court on information from the youth staffings • Conduct meetings and communicate effectively in large and small groups. • Secure volunteers and/or cash donations to support program objectives • Establish and maintain effective working relationships with others. • Solve problems and deal with a variety of variables with a minimum of direction. • Interpret a variety of instructions furnished in written or oral form. Knowledge of: • Program development and marketing. • Program Budgeting, outcome and performance measurement • Foster Care system • Positive youth development • DCF Family Safety policy and procedures or substantial understanding of child welfare operations and terminology. • Proficient in Microsoft Office programs. • Effective documenting/recording information. • Principles and processes for providing customer and personal services including needs assessment techniques and quality service standards. • Florida Statues relating to child welfare. • Community resources and services. • Clear a Level II background screening. • Clear a reference check (professional and personal). • Clear a local background check from the County in which you reside. • Clear a substance abuse screen. • Provide a copy of all degrees prior to your first day of employment. • Clear a Motor Vehicles Records check. • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit • Valid driver’s license. Child Welfare Certification is required within one year of employment.

Education and Experience

• Bachelor’s degree from an accredited College or University. A Master’s Degree from an accredited college or university can be substitutes for one year of the required experience. • Three years’ experience in program supervision and/or administration. Experience working with high risk youth is a plus.


Family Support Services of North Florida Inc.


Carissa Kiesow | Email