Marketing Communications Assistant

Posted Feb 12, 2020 Jacksonville, Florida

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Application Due Feb 28, 2020


Provides administrative support to various department team members and programs. In this position, you should be an excellent communicator with strong attention to detail and strong time management skills. High level of customer service and enjoys working with people and building relationships a plus. Ultimately, your goal is to ensure project workflow across the department and act as a liaison between departments supported by Community Development.

Essential duties and responsibilities

Prepares presentation (PowerPoint and other), designs and executes internal flyers, posters, invitations. Provides administrative support to programs/event, communications/social media and team members as assigned. Accounts Payable support – invoice processing, expense reports, check requests. Maintains project calendars – advises of schedule revisions and project progress while assisting with budget tracking for project along with company-wide calendar maintenance. Inventory Maintenance and Ordering for promotional items & marketing materials. Assist with content management and sourcing including web content maintenance inclusive of monthly metric tracking and reporting for social channels. Assist with creating and maintain Distribution Lists for communications – data base. Assist with the execution and communication for the Volunteer Program (scheduling, communication, thank you notes). Assist with tracking donor and corporate sponsorships/donations and thank you communications to sponsors/donors.


Three to five years of experience in the following: Public Relations, Marketing Communications or Internal/ External Communications in a non- profit or corporate setting. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to: • Develop and maintain extensive knowledge about FSS programs and services • Communicate effectively through writing including newspaper articles, presentations, speeches, reports, correspondence, and documentation • Adjust writing style for various demographic audiences • Work collaboratively with the media, vendors, peers, and management staff. • Speak effectively before small and large groups • Multi-task and manage a variety of activities and projects simultaneously • Represent self and the organization in a professional manner Knowledge of: • Communities FSS serves • Variety of local social service agencies/organizations. • Social Media Marketing & Communications • Local Media and Contacts • AP style format • Photography Skills: • Strong written and verbal communication skills • Strong organizational and time management skills. • Strong networking skills and ability to follow through on commitments, projects and responsibilities. • Proficiency in Excel, Microsoft Word, PowerPoint. • Proven experience as administrative support in a marketing or design firm • MS Office (Office 365 experience a plus) • Design software – Intermediate skill level Photoshop, InDesign, Adobe • Strong editing and research skills • Excellent attention to detail • High organizational skills • Strong time management and project management skills • Experience in non-profit a plus but not required • Team player • Works well and remains calm under pressure • Submittal of portfolio of design work and/or marketing communications samples preferred

Education and Experience

Bachelor’s degree in Communications, Public Relations or similar. One and a half to two years of relevant experience.


Family Support Services of North Florida Inc.


Carissa Kiesow | Email