Regional Manager of Community Engagement

Posted Sep 14, 2020 Jacksonville, Florida


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Application Due Oct 09, 2020


When children and families face complex challenges, Children’s Home Society of Florida (CHS) is there. Founded in 1902 to provide safe, loving homes for orphans, CHS is now one of the oldest, largest and most respected nonprofit organizations in Florida. Delivering hope to more than 50,000 children and family members across the state, we continue to do more. We are leading the nation in developing and delivering solutions that transform the lives and futures of children and families.

The Regional Manager of Community Engagement will manage standardized community engagement efforts by cultivating volunteer/intern engagement, supporting Community Engagement Specialists, increasing in-kind match, and training program managers. Overall, the Regional Manager of Community Engagement contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

CHSFL is an equal opportunity employer and a drug free workplace and complies with the Americans with Disabilities Act (ADA accommodation requirements should be requested (5) days prior to the event date).

Essential duties and responsibilities

• Manage and standardize community engagement and philanthropy efforts • Guide and assist Community Engagement Specialists (CES) state wide with developing strategies for volunteer identification, cultivation, engagement, and retention. • Assist in leading statewide CES meetings and host bi-weekly meetings with regional CES via skype. • Meet regularly with the Regional Philanthropy Team to review events, speaking engagements, tours, cultivation opportunities and volunteering groups on campus. • Participate in local and regional staff meetings, where appropriate. • Train CES in proper usage of Instagift and Volunteer Hub. • Provide volunteers for special events as deemed appropriate by the Special Events Director. • Track and monitor data relating to volunteer diversity, ensuring that volunteers mirror the diversity of the communities serviced and reinforce an environment of inclusion. • Operate as the point of contact for volunteers via the Volunteer email inbox. • Identify new volunteer and community partnerships by attending community and networking events. • Work with Communications team to send out volunteer updates, e-communication and event promotion. • Collaborate with regional CHS leadership to assist with development of best practice for programs without a CES. • Facilitate logistics regarding in-kind donations. • Develop and execute policies and procedures for data tracking and reporting accurate in-kind donations. • Manage stewardship of in-kind gifts via acknowledgement letters, phone calls, adherence to donor gift policies, and tracking gift usage. • Train program leadership on in-kind donation acceptance and utilization of Instagift. • Develop and ensure compliance with in-kind drive toolkits, streamlining policies and procedures. • Work closely with Regional Executive Directors and Program Directors to establish best practice for managing in-kind match grants. • Liaise between interns and Talent/Program Directors, and facilitate monthly communication with interns to answer questions and address concerns. • Track and report intern data via the intern-tracking program on a monthly basis. • Contribute to a positive, engaging work environment. • Develop a strong knowledge base and stay current on engagement related issues and trends. • Participate actively in departmental meetings, training and education, as well as the quality management process. • Comply with CHS’s code of conduct, policies, practices, contracts and other legal obligations. • Assist with training other team members and providing back up when necessary. • Pick up projects on the fly; perform other duties as assigned from time to time. • Demonstrate the CHS Common Bond Values in the performance of all job duties.


• Three years volunteer management and/or community outreach experience, required • One year in-kind gift management, preferred • Experience with a volunteer or data tracking system, preferred

Education and Experience

Bachelor's Degree in Human Services, Public Administration, Non-Profit Management, Business Administration or related field from an accredited university, required


Children’s Home Society of Florida


Courtney Weatherby-Hunter | Email