Catholic Charities Jacksonville – HR Generalist

Posted Sep 03, 2023 Jacksonville, Florida


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Expires Oct 02, 2023


Catholic Charities Bureau, Inc., Jacksonville Regional Office is seeking an HR Generalist. This is a full-time, exempt position located in Jacksonville, FL. For more than 46 years, Catholic Charities has served the local community with charitable services. Our mission is that Catholic Charities puts faith into action to serve the most vulnerable in our community, advocating for justice, human dignity and quality of life, while reflecting the compassion of God in Christ.

Catholic Charities offers a competitive non-profit compensation package with competitive pay rates and comprehensive benefits; 100% employer paid health insurance, paid time off, sick leave, 12 paid holidays, paid parental leave, life insurance, flexible spending account, short-term disability, long-term disability, supplemental 403B retirement plan, and pension. The hiring range for this position is $52,000 to $55,000 annually. To apply please submit a cover letter, application and resume. Catholic Charities is an EEO and e-verify participating agency.

The Human Resources Generalist is responsible for applying and enforcing HR and agency policies. Performs a variety of duties directly related to human resources activities. These include maintaining employee databases and files; processing status changes; assisting employees to sign up/apply for benefits; screening resumes/application forms; scheduling interviews for others; checking references; compiling data and preparing routine and special reports; providing information to employees on policies and procedures; as well as participating in employee activities.

Essential duties and responsibilities

• Assist agency in carrying out various HR programs and procedures for employees. • Provides full-cycle recruiting, partnering with hiring managers to understand their goals, assist them with creating job descriptions and develops recruiting plans for their immediate needs. Tasks include handling advertisements, resume collection and review, initial applicant screening and testing, interview coordination, verification of previous employment, reference checks, rejection, new hire and termination letters, coordination of orientation/on-boarding sessions, and exit interviews. • Manages the new hire recruitment process in Paycor ATS by coordinating job postings, reviewing resumes, performing initial phone pre-screenings and forwarding resumes and applications to hiring managers. Schedules interviews as needed. • Develops behavioral interview guides and coordinates interviews, ensure hiring managers are using and completing the CCB behavioral interview guides and scores are entered into the Paycor ATS. • Makes hiring offers to candidates and ensures all pre-hire requirements are met, including signed offer letter, background screening, educational verification, MVR, Protecting God’s Children, reference checks, etc. • Ensure new employee orientation processes is completed properly and in a timely manner, e.g., I-9s, e-verify, benefits enrollment, new employee welcome package, and manager new hire checklist. Ensure all new employee paperwork is uploaded into Paycor ATS. • Ensures that new employees are provided accurate information during a comprehensive orientation program. • Serves as the Safe Environment Coordinator for the Jacksonville regional office. Coordinate the processing of five-year background checks and follow up to ensure timely response. • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise. • Process employee terminations as needed, ensure exit interviews are conducted and all paperwork is completed. • Organize employee performance reviews and ensure they are completed according to the agency timeline. • Promotes positive employee relations and conflict resolution. • Assist with preparation of documentation, e.g., disciplinary actions, performance issues, and separation documents and ensure they are reviewed by the appropriate levels of leadership. • Maintain accurate employee files and records in electronic and paper form. • Provide administrative support in FMLA and Worker’s compensation. • Serves as Family and Medical Leave Act Administrator, providing accurate recordkeeping and ensures that the administration of the FMLA is in accordance with the law. • Assists in organizational training and development efforts; Regional Administrator of Relias LMS. Enter new employees are entered into Relias and leaving employees are removed. Runs monthly and quarterly compliance reports and works with managers to ensure that employees are completing their required training. • Process employee action forms, make approved changes in Paycor and ensure proper documentation. • Ensures HR policies and procedures are followed and adheres COA compliance. • Ensure the Chief Operating Officer is made aware of HR issues as appropriate. • Other duties as assigned. Other Duties and Functions • Annually perform motor vehicle records checks on all employees who drive for the agency. • Make photocopies, scan, or fax documents and perform various clerical functions within the department. • Conduct audits of various payroll, benefits, or other HR programs as requested. • Prepare HR correspondence. • Maintains employee confidence and protects operations by keeping human resource information confidential. • Consistently demonstrate a positive, friendly, respectful and caring attitude with staff, clients, volunteers and visitors, projecting a welcoming atmosphere to all. • Organize and prioritize work, be proactive, take initiative, resolve complex problems, follow through, and simultaneously manage multiple priorities. • Adhere to agency standards of ethical conduct and maintain professional boundaries with staff, volunteers and clients. • Adhere to agency standards involving the handling of highly confidential and sensitive information. • Display sensitivity to the served population’s cultural and socioeconomic characteristics. • Attend all Agency meetings as required. • Participate in in-service activities, training, continuing education, conferences and workshops for professional development and compliance with grant and Agency policies. • Keep detailed records per Agency and department guidance. • Correctly enter required information in the prescribed databases, in a timely manner. • Comply with regulatory, statutory, contractual, grant and Agency standards for timeliness, completeness and accuracy when preparing and maintaining paperwork and required reports. • Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.


• Clear a Level II background screening. • Clear a reference check (professional and personal) • Clear a local background check from the county in which you reside. • Clear a Motor Vehicles Records check. • Provide proof of and maintain a minimum personal auto insurance according to agency standards. • Provide a copy of all certifications prior to your first day of employment. • Clear an E-Verify check. • Valid Florida state driver’s license. • 10% travel is required for this job. • This position requires that you drive your personal automobile or vehicle on agency business on behalf of Catholic Charities Bureau, Inc. Therefore, you must be at least 21 years old and have a current valid Florida Driver’s License with no more than 5 points on your Florida driver’s license within the last three years and no DUI convictions. You are required to carry automobile liability insurance in the amount of at least $50,000 for each person, $100,000 for each accident or occurrence for bodily injury, and $25,000 for property damage. Additionally, if transporting children, employees must be at least 25 years old and have increased limits of 100/300/50. Please read the CCB Automobile and Driving Policy for full driving requirements.

Education and Experience

• Bachelor's Degree in Business Administration, Human Resource Management, Organizational Psychology, Personnel Administration or a closely related field to the major duties and responsibilities of this position; and preferably at least three (3) years of professional human resources experience in an HR Generalist or similar role. • PHR, SHRM-CP or other relevant certification is preferred.

Salary/Salary Range

$52,000 to $55,000 annually

How to Apply


Catholic Charities Jacksonville


Danah Gammage | Email