Changing Homelessness, Inc. – Operations Administrative Assistant

Posted Nov 23, 2021 JACKSONVILLE, Florida


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Expires Dec 08, 2021


Changing Homelessness, Inc.’s mission is to guide the community effort and build capacity to prevent and end homelessness. We are committed to ensuring that individuals and families are housed permanently and successfully, building strong partnerships, and being good stewards of funding that is leveraged with integrity.

The Operations Administrative Assistant aids in the overall efficiency of the Operations department by performing a variety of clerical and administrative tasks. Reporting to and working closely with the Chief Operating Officer (COO), the Operations Administrative Assistant will assist the COO with data entry, training and meeting coordination, general Human Resource-related tasks, and the maintenance of Human Resource records. Additionally, the position will provide administrative support to all Operations Department leadership, as needed.

This is a full-time, hourly, non-exempt position working 40 hours per week, Monday – Friday. The annual salary is between $35,000 – $45,000 in addition to a full benefits package. If you are interested in this position, please email a cover letter and your resume to

Changing Homelessness, Inc. is an E-Verify participating employer and an Equal Opportunity Employer

Essential duties and responsibilities

• Maintain a high level of confidentiality. • Organize meetings, including scheduling, sending reminders, and taking notes. • Book travel needs for the Operations department. • Facilitate office moves and fulfillment of new hire equipment and supply needs. • Coordinate and secure offsite meetings and training locations. • Coordinate HR projects, career fairs, operational meetings, and training seminars. • Review, track, and file Human Resource related records. • Schedule, review, track, and document compliance with mandatory and non-mandatory training for the agency and the Supportive Services for Veteran Families (SSVF) grant. This will include CARF, Department of Children & Families (DCF) training, Discrimination and Anti-harassment training, CPR/First Aid, DISC, and various other certifications. • Assist with benefits coordination and reimbursement requests. • Assists with conducting and acquiring background checks, drug screenings, and employment history verifications. • Assist with posting open positions and recruitment • Assist with new hire orientation and the onboarding/off-boarding process. • Assist in the preparation, management, and maintenance of HR policies and procedures. • Assist with the development, revision, and maintenance of job descriptions. • Assist with creating standard and Adhoc HR-related reports for senior management. • Assist in managing and responding to email and correspondence in the COO’s absence. • Comply with all agency guidelines, as well as federal, state, and local employment laws and regulations. • Other duties as assigned.


• Manage highly sensitive matters and information with the utmost confidentiality and discretion. • Demonstrate a high level of integrity and work ethic. • Basic understanding of clerical procedures and systems such as recordkeeping and filing. • Convey utmost professionalism and sound judgment in the execution of duties. • Ability to work professionally across all levels of the agency and within the community. • Demonstrate a sensitivity to the needs of persons with disabilities. • Possess a high level of emotional intelligence and team orientation skills. • Display a positive “no task too big or small” attitude. • Flexible with a strong ability to embrace change at a moment’s notice, shifting priorities instantly to meet tight deadlines and objectives. • Very strong interpersonal and customer service skills with the ability to build relationships with stakeholders. • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. • Must be able to display impeccable follow-through skills. • Self-starter with strong analytical and problem-solving skills. • Excellent telephone etiquette • Excellent verbal and written communication skills. • Knowledge of general office machines and telephone systems. • Proficient in Microsoft Office Suite or related software.

Education and Experience

• Associates degree or equivalent work experience in a related field • Administrative Assistant or Human Resource experience preferred • Successfully pass a level two background check and drug screening • Must possess a valid driver's license with a clean driving record

Salary/Salary Range

Annual salary range: $35,000 - $45,000


Changing Homelessness, Inc.


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