Changing Homelessness – SSVF Eligibility Screening Specialist

Posted Jun 08, 2021 JACKSONVILLE, Florida


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Expires Jun 23, 2021


Changing Homelessness, Inc. is looking to fill the position of SSVf Eligibility Screening Specialist. This is a full-time non-exempt position.

Under direct supervision, this position receives, coordinates, and distributes referrals for the Supportive Services for Veteran Families program. The position is also responsible for screening candidates for eligibility. The position reports to the Outreach Navigation Team Lead.

Changing Homelessness, Inc. is an E-Verify participating employer.

Changing Homelessness, Inc. is an Equal Opportunity Employer and
prohibits discrimination and harassment of any kind.

Essential duties and responsibilities

Position Responsibilities: • Receives and responds to referrals for the SSVF program • Screens referrals by phone or in person, sometimes in the field, for eligibility and assigns referrals in coordination with the Director of Client Services • Tracks all referrals/screenings and communicates outcomes to a referral source • Responds to inquiries from clients and the community • Completes referrals to other community agencies for ineligible clients • Maintains detailed spreadsheets related to client eligibility for reporting purposes. • Partners with HUD/VASH program to ensure effective coordination of services which includes providing training and guidance in the referral process and verification of client eligibility • Perform all other duties as assigned


Knowledge, Skills, and Abilities Required: • Strong interpersonal and communication skills • Skill in organizing resources and establishing priorities • Working knowledge of community resources • Skilled at building trust and rapport with people from diverse backgrounds • Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team • Knowledge of federal, state, and/or community funding sources and mechanisms • Ability to communicate effectively, both orally and in writing • Knowledge of grant funding policies and procedures and applicable local, state, federal, and CHI regulations • A strong public service orientation to work well with faculty, staff, and other stakeholders • Ability to foster a cooperative work environment • Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System • Ability to work with a diverse team in a fast-paced environment • Enthusiasm and the ability to thrive in an atmosphere of constant change • Ability to maintain the confidentiality of identifying client information

Education and Experience

Minimum Position Requirements: • Associates degree or equivalent work experience • Minimum of 2 years of social service experience • Successfully pass Level 2 background check and drug screening

Salary/Salary Range

Annual Salary Range - $35,000 – $39,000


Changing Homelessness, Inc.


Jeanne Hayes | Email