HMIS Data Analyst-Changing Homelessness

Description

Essential duties and responsibilities

System Administration • Manage day-to-day system administration within ClientTrack software, including program setup, access control, form creation, and other system configuration • Coordinate and monitor all changes to the database resulting from revisions to the HUD HMIS data standards or other local standards • Assist in the development and maintenance of system-wide policies, procedures, and agreements • Act as a liaison between lead agencies, community partner service providers, funders, and internal teams • Provide training and technical support to Partner Agencies and End Users to ensure proper use of HMIS Data Quality Monitoring/HUD Reporting • Play a lead role in the timely submission of all required reports to the U.S. Department of Housing and Urban Development (HUD), including HIC, PIT, LSA, etc. • Conduct extensive data review in preparation for reporting deadlines and at regular intervals throughout the year • Identify data quality issues and work closely with partner agencies to improve data quality • Develop tools and strategies to engage users at multiple levels to monitor and fix data quality issues as they arise • Assist in the implementation of Continuous Data Quality Improvement Plans Project Management/Analysis • Work closely with stakeholders to gather and document requirements for new features, information products, and business processes • Plan and manage timelines for project completion • Clearly and regularly communicate project milestones and timelines internally and externally • Test new features, functionality, and processes, and write clear and detailed accompanying documentation • Assist the Systems team with updating monthly, quarterly, and yearly system analysis data reports and visualizations • Other duties as assigned

Qualifications

• Exercises good leadership by demonstrating proactive and critical thinking skills • Work both independently with minimal supervision, and within a collaborative team context • Ability to represent Changing Homelessness as the Lead Agency for CoC and HMIS and act as an ambassador with other agencies by presenting a professional and positive demeanor to promote building positive relationships with community partners • Experience with Microsoft Office programs, specifically Excel and Access, and the ability to use functions such as pivot tables • Experience with Data Visualization tools such as Tableau • Experience with cleaning and shaping data for analysis • Ability to use SQL formulas or be able to know enough to look them up and use them correctly • Ability to use Excel formulas or be able to know enough to look them up and use them accurately • Numerate, with strong analytical abilities • Strong knowledge base for basic statistical concepts such as average, median, population, and confidence levels, or the ability to learn and apply them • Understands the basics of how to communicate data to non-data people to make informed decisions (visually and in brief summaries) • Excellent oral and written communication skills, including presentation and public speaking; ability to present complicated issues in an accessible manner to diverse audiences • Enthusiastic about technology and adept at learning new software applications and database products • Able to understand system thinking logic to help bridge gaps of misunderstanding • Progressive/creative thinker who is comfortable with trying to find the most efficient and effective way to get something done and is comfortable with failing forward • Periods of walking, standing, or sitting in an office or field environment for service provision • Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds • Ability to operate a motor vehicle

Education and Experience

• Bachelor of Arts degree in Information Management Systems, Computer Science, Public Administration, Statistics, Human Services, or equivalent work experience • 2+ years of HMIS data management and/or data analysis experience preferred • Must be eligible to work within the U.S. and provide supporting documentation • Must pass a Level II background check • Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law • Must have a clean 3-year driving history • Must have a valid driver’s license, a registered vehicle without known issues or faults to complete essential job functions, and the required vehicle insurance within 90 days of onboarding

Salary/Salary Range

$45,000 - $55,000

How to Apply

Send your cover letter and resume to jobs@changinghomelessness.org. Please include the job title in the subject line.