Jacksonville Humane Society – Community Engagement Assistant

Posted Jan 03, 2023 Jacksonville, Florida

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Expires Jan 31, 2023


Responsible for creating content for JHS social media, blog, emails, and other communications under the direction of the Director of Community Partnerships.

Work Schedule
• Position requires flexible schedule that includes weekday, weekend and holiday hours due to events.

Performance Measures
• Able to independently manage all social media channels in the absence of direct supervisor, including creating content, responding to followers, evaluating engagements and making strategic decisions related to upcoming content such as subject matter, voice and timing
• Able to complete a full marketing plan for one campaign (event/project) on your own
• Create a plan to increase more positive reviews and comments
• Create a plan to increase number of followers and engagement on social channels
• Find at least 1 to 2 more regular media supporters; radio or tv, influencer, etc.
• Maintain excellent response rate for all JHS communications

Essential duties and responsibilities

• Support general engagement goals for website, social media, marketing and print materials by gathering stories and creating content, on the fly and as assigned • Support community engagement by replying to social media comments, messages, google reviews, Facebook fundraisers, emails and phone calls • Support Operations goals for adoption events, in-kind donations, foot traffic, etc. by completing tasks on marketing plan • Create and design content to market JHS programs including, but not limited to, adoptions, community partnerships, humane education, pet retention, etc. • Perform monthly social media audits and provide statistics/reports to Director of Community Partnerships • Evaluate images and stories for proper use – social media sharing, sharing with donors, sharing with funders, etc. • Create eblasts and social content as directed; social content is posted daily on JHS channels • Execute marketing plan for digital fundraisers and events, including but not limited to, updating website, event calendars, scheduling social media, press releases, media alerts, eblasts, etc. • Support JHS communications strategy with media appearances as scheduled by taking adoptable pets to news stations, radio stations and events • Provide assistance at team events and represent JHS at community events • Assist with general website maintenance • Provide support for Education program as needed • Other duties as assigned


• Excellent writing skills with ability to draft, proof, edit and revise quickly are a must • Ability to execute media interviews, both live and filmed, is a must • Experience using Microsoft Word, Excel, Publisher, PowerPoint and Outlook preferred • Knowledge of a variety of social media platforms and personal experience is preferred • Experience with social media scheduling software, graphic design/image software and website editing is a plus • Knowledge of animal welfare, JHS operations and the JHS mission is a plus • Computer literacy in word processing, desktop publishing and database use • Strong communication skills, both verbal and written • Excellent time management, multi-tasking and organizational skills • Ability to establish priorities and meet deadlines • Schedule flexibility to include nights and weekends • Valid state driver’s license and excellent driving record • Interest in animals and animal handling experience preferred Physical Requirements • Standing for extended periods of time • Ability to lift 50 pounds • Ability to work with cleaning products • Ability to work indoors and outdoors in varying temperatures and climates • Ability to work in a noisy office environment

Education and Experience

• HS diploma required • Associate/bachelor’s degree in applicable area of study preferred

Salary/Salary Range



Jacksonville Humane Society



Courtney Macaraeg | Email