Pine Castle – Behavior Health Technician

Posted Apr 05, 2021 Jacksonville, Florida

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Expires Apr 30, 2021


Behavior Health Technician – Participates in treating patients with behavioral problems caused by mental health issues.

Essential duties and responsibilities

Include the following. Other duties may be assigned. • Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values, or negative emotions. • Review available information to develop a working knowledge of each person served in regard to types of disabilities, medical, psychiatric, and behavioral status, personal goals, as well as training/support methods, then use this information to provide effective, individualized interactions and supervision. • Assist people in making choices by educating them about options, discussing the pros and cons of possible decisions, and respecting choices made, unless it is likely to endanger the health and/or safety of an individual or result in law enforcement involvement. • Consistently follow directions given for implementing and documenting training, support, and/or behavioral plans without making changes based on personal preferences or style and participate in training to enhance job skills. • Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals, and others in a way that promotes a positive image of the Agency and the people it serves, reporting relevant information to the Executive Director as needed. • Immediately report any emergency situations or potential safety hazards to the supervisor, as well as information obtained that may affect the health, safety, and/or services for a person. • Review and comply with all Agency policies, procedures, and directives, as well as those issued by regulatory and funding sources such as Medicaid, AHCA, and the Agency for Persons with Disabilities. • Maintain appropriate dress, good hygiene, professional behavior, and conduct that reflects positively on the agency’s mission and the people it serves. • Possess a positive driving record and safe, reliable automobile for routine transportation of people receiving series and for other work functions, sufficient to meet all applicable legal and insurance requirements. • Be willing and able to work flexible hours on occasion based on program needs. • Perform other duties as directed by the supervisor. Specific Job Requirements: • Observe and have discussions with people on a daily basis to assess the status of symptoms of mental illness and ability to maintain emotional control, communicating any concerns or significant changes to the Mental Health Director. • Interactions with participants are to be primarily positive in nature, ensuring that each receives more attention for desirable statements, actions, and efforts than given to those that are undesirable. When needed, corrections are made using brief, instructional statements rather than through long lectures. If a situation arises that puts the safety of participants or property in immediate jeopardy, a more directive tone of voice be utilized. • Develop a Group Therapy Plan weekly on a topic that addresses issues related to the treatment goals of people in attendance; submit for supervisory approval; implement Plan daily in a manner that encourages group discussions and acquisition of needed skills and document efforts in compliance with program expectations. • Incorporate training strategies that address objectives of individual participants into each planned Group Therapy Session and document the interventions, responses, and outcomes of treatment in service notes in compliance with program expectations. • Develop and implement 1:1 training sessions to address individual goals/objectives that may not be effectively taught in a group setting and document the interventions, responses, and outcomes of treatment in service notes in compliance with program expectations. • Provide general supervision to insure positive interactions, engagement in activities, and safety to all participants while on the program premises. • Participate in 12 hours of training on mental health issues each year as well as other topics assigned by Supervisor, in addition to meeting other requirements to remain certified as a Behavioral Health Technician (when applicable).


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, analyze, and interpret professional journals, medical and psychological diagnostic reports, or accreditation and governmental regulations. Ability to write reports and related correspondence. Ability to effectively present information and respond to questions from participants, families, referring agencies, and the general public. MATHEMATICAL SKILLS: Ability to collect data and to understand information related to data obtained. REASONING ABILITY: Ability to recognize and define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. OTHER SKILLS and ABILITIES: Knowledge of theories and practices of behavioral modification. Knowledge of medical and psychological terminology and data. Familiarity with professional ethics related to confidentiality. Ability to market program services to the general public and referral agency personnel. Knowledge of standards for Psychosocial Rehabilitation Services PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Psychosocial Rehabilitation Services must be provided by one of the following: Physician, Psychiatrist, PPA, Psychiatric ARNP, LPHA, Master’s level CAP, Master’s level practitioner, Bachelor’s level practitioner, certified psychiatric rehabilitation practitioner, Certified behavioral health technician

Salary/Salary Range

$12.00 per hour


Pine Castle


Jose Rodriguez | Email