Ronald McDonald House Charities – Development Coordinator

Posted Mar 10, 2023 Jacksonville, Florida


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Expires Mar 31, 2023


To provide lead administrative support to the Development Director. Responsible for a variety of administrative functions in support of the Development Director including scheduling appointments, providing information to callers/ visitors, assisting with special projects, composing correspondence, responding to emails, gathering information, and preparing reports with the assistance of the donor data base administrator.
The Development Coordinator primarily responsible for a variety of office and administrative functions for the Development Department and will be responsible for ensuring that all official company records are maintained, secured and retrievable. Responsible for a variety of administrative functions in support of the Director of Development including scheduling appointments, providing information to callers/visitors, composing correspondence, responding to emails, creating presentations, gathering information, preparing reports, monitoring department expenses, etc. Finally, the Executive Assistant will play a central role in special events, namely leading the silent auction and donor stewardship processes.

Essential duties and responsibilities

Administrative/Database Responsibilities • Maintain complete and accurate records of funds raised and donors. • Schedule and prepare fundraising meetings, prepare proposals and correspondence for Development Director when appropriate. • Generate/send invoices in timely manner, mailings, and other correspondence with donors and potential donors. • Help prepare and prep Development Director for meetings- put together meeting materials, send calendar invites, etc. • Help research new prospects and use creativity to land meetings and find contact information when needed. • Work with Development Director and Data Base Administrator to ensure best use of data base. • Work with Data Base Administrator to ensure records of donors are kept up-to-date and coded accurately for future use for fundraising purposes. • Record all income and donations with sufficient detail to drive revenue strategy for the future. • Weekly batches of funds received coded correctly for data entry. • With Event Manager, Provide RADAR and other Development reports to Global • Keep event revenue updated in event budget. • Manage pledges and gift administration through timely reporting and follow up through personalized correspondence, including tax receipts, thank you notes, pledge forms and reminder notices. Special EventsSTEWARDSHIP - Donors are thanked in timely manner. Accurate information on all donors and naming opportunities is maintained in an accessible, yet confidential manner. - Create “best-in-class” stewardship processes and communicates with donors accordingly. - Work with Development Director to support sponsorships for special events to reach fundraising goals by scheduling donor meetings and generating/sending invoices to secure funds. - Order thank you gifts and cards on behalf of Development Director- assure timely mailing and delivery of such items - Attend special events and assist as needed to cultivate donors and support the Development Director. - Able to speak on behalf of organization and manage key relationships as assigned. - Key leader on in-kind giving and stewardship. - Work with Development Director to create an annual Stewardship plan for donors at every level- execute all facets of the Stewardship Program - Creates Sponsor Benefits Packages for each event- cultivates relationships with the individuals who co-ordinate benefits for each sponsor. - Collect Names and Manages Guest Lists and Registration. - Coordinates with relevant internal and external parties to fulfill the terms and conditions of gifts in accordance with the donor’s intentions. Ensure donors are properly credited and recognized on all applicable materials, including but not limited to invitations, brochures, signage, other benefits as appropriate. - Manages outstanding pledges. - Performs donor research and identifies new areas of opportunities for funding. - Hosts stewardship program, including a large calendar of tours for the House to expose us to wide audiences


Desire to function in a support role and derive professional satisfaction from working in the background • Ability to take direction and follow priorities as assigned. • Genuine desire and ability to provide administrative level support to the Development Director- making her goals your goals and derives satisfaction being in a helpful role. • Able to work in a fast paced, multitask oriented environment, with a high level of professionalism. Does not become flustered with last minute changes or diversion from the plan, as routinely happens in Development. • Customer Service – able to personally provide high level of service to donors and prospects, building relationships and acting as internal company advocate. • Team Orientation & Interpersonal – highly motivated, passionate, and organized team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization. • Communication – able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic and tactful manner

Education and Experience

College Degree Preferred or 3-5 years of work experience. • Work experience should show a progression of increased responsibilities. • Experience with administrative functions and juggling responsibilities and deadlines. • Relentless ability to research and follow up on new leads. • An effective communicator, both oral, and written. • Available to work occasional evenings and weekends. • Advanced skills in Microsoft Word, Excel, PowerPoint, Outlook, fundraising and bookkeeping software.

Salary/Salary Range

$46-$50k with potential for bonus and room for advancement

How to Apply

Please send resume and cover letter to Natalie Van Eron @


Ronald McDonald House Charities


Natalie Van Eron | Email