SSVF Housing Navigator – St. Augustine- Changing Homelessness

Description

Essential duties and responsibilities

Works with the client, SSVF Case Manager, and/or VASH Social Worker to thoroughly assess Veteran’s housing preferences and needs for future placement Communicate weekly, at a minimum, with the Veteran to ensure the Veteran is engaged in the housing process Accompany and/or transport clients to housing opportunities Assist Veteran in applying for and the gathering of documentation for move-in Proactively seek out new housing opportunities for Veterans experiencing homelessness Develop and maintain collaborative relationships with landlords and property managers (private, commercial, and non-profit) through regular contact and positive engagement Ensure vendor and unit-specific information is entered in Padmission Give regular updates to regular stakeholder groups, including SSVF/Built for Zero meetings and Continuum of Care committee meetings Research, develop, and maintain knowledge of landlord/tenant laws. Investigate tenant/landlord complaints and facilitate conflict resolution between parties involved. Function as liaison between landlord, client, and the SSVF Case Manager/VASH Social Worker, as needed Demonstrates a commitment to Housing First and to serving all people with respect and compassion. Maintains records for any activities performed on a case in the Homeless Management System (HMIS) and other databases for reporting purposes Other duties as assigned

Qualifications

Strong interpersonal and communication skills  Skill in organizing resources and establishing priorities  Working knowledge of community resources  Skilled at building trust and rapport with people from diverse backgrounds  Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team  Knowledge of federal, state and/or community funding sources and mechanisms  Ability to communicate effectively, both orally and in writing  A strong public service orientation to work well with faculty, staff, and other stake holders  Ability to foster a cooperative work environment  Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System  Ability to collaborate with a diverse team in a demanding environment  Enthusiasm and the ability to thrive in an atmosphere of constant change  Ability to maintain confidentiality of identifying client information  Periods of walking, standing, or sitting in an office or field environment for service provision Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds Ability to operate a motor vehicle

Education and Experience

Veterans preferred Educational background can be diverse; however, an associate’s degree in a related field is preferred  Must be eligible to work within the U.S. and provide supporting documentation Must pass a Level II background check   Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law Must have a clean 3-year driving history Must have a valid driver’s license, a registered vehicle without known issues or faults to complete essential job functions, and the required vehicle insurance within 90 days of onboarding

Salary/Salary Range

$40,000 - $45,000

How to Apply

Please submit a cover letter and resume to jobs@changinghomelessness.org. Please include the job title in the subject line.