Sulzbacher – Peer Support Specialist

Posted Aug 09, 2022 Jacksonville, Florida


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Expires Oct 31, 2022


Job Title: Peer Specialist (MHOP)
Department: Health Services
Reports To: Medical Director, Integrated Health or designee
FLSA Status: Exempt
Hours: Full-Time.

COVID -19 Vaccination Policy : As a condition of employment, Sulzbacher requires all new hires to report and provide proof of COVID-19 vaccination prior to their initial start date.

The primary role of the Peer Specialist is to provide peer support to individuals with mental illness, substance abuse and/or co-occurring disorders enrolled in the mental health jail diversion program, the Mental Health Offenders Program (MHOP). The Peer Specialist will function as role model to peers; exhibiting competency in personal recovery and use of coping skills; serve as a consumer advocate, providing information and peer support for clients primarily in the client’s home. The PS connect each client to community-based recovery support services that are relevant to the client such as AA/NA, faith-based services, and others self disclosing supportive services to assist peers in regaining independence within the community. The PS is also responsible for entering client information into client track systems and helping to track performance outcomes.

This job has no supervisory responsibilities.

Essential duties and responsibilities

1. Develops positive relationships with individuals enrolled in MHOP 2. Assist clients in developing empowerment skills and combating stigma through self-advocacy 3. Outreach to clients wherever required 4. Provides accurate information about available assistance and completes necessary referrals 5. Refers clients to appropriate programs for assistance 6. Maintains accurate and timely data entry of all client contacts in data tracking systems 7. Works collaboratively with the MHOP team to complete required reports in order to document and program performance outcome measures 8. Work closely with the Correctional system, Behavioral Health, Medical and Housing Program staff in determining the steps clients’ need to take in order to achieve their goals and self-directed recovery 9. Assist clients in building social skills in the community that will enhance positive relationships 10. Attend staff development trainings and meetings as directed 11. All other duties as assigned RESIDENTS, GUEST, AND INTERNAL CUSTOMER FOCUS: The Peer Specialist is sensitive to emotional, spiritual and practical needs of resident , families, guests and staff members in all interactions. Provides positive feedback and comments about the quality of work and effort that have been offered by residents, families and coworkers. Adjusts priorities and schedules to meet specific customer needs. Reports and/or corrects problems related to safety, cleanliness and comfort of resident and work areas. Universal Precautions and Infection Control techniques are followed. Understands own their role facility safety plans and procedures related to fire, weather and other disasters.


• A High School Diploma is required and Associate Degree is preferred • A peer specialist certification is required

Education and Experience

• Experience working as a Peer Specialist or Case Manager preferred. • Ability to establish cooperative working relationships with residents, colleagues, community partners, and volunteers • Ability to interact with people from diverse culture and racial backgrounds • Excellent customer service skills • Excellent interpersonal skills, leadership skills, and ability to work independently in a fast paced environment • Ability to manage and de-escalate crisis situations • Past experience working with mentally ill clients is preferred • Working knowledge of community resources • Good computer skills needed • Personal vehicle and valid Florida driver’s license with the ability to travel • Acceptable annual Motor Vehicle Record check • Adhere to required insurance coverage levels (Bodily Injury & Property Damage Liability: $100,000 each person; $100,000 each accident) if driving a personal vehicle for work-related purposes • Ability to pass a Level II Background Screening




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