The Arc Jacksonville Village – Supported Living Coach

Posted Sep 07, 2022 Jacksonville, Florida


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Expires Sep 30, 2022


The Arc Jacksonville Village is looking for a Supported Living Coach who will impact the lives of our private pay residents by providing education, support and training in order for residents to realize their highest potential for independence as well as live life to the fullest, both within the Village community and the greater local community.

Essential duties and responsibilities

Manage a consistent caseload of 15-20 residents, creating and implementing individualized, person-centered plans for each resident. Establish and foster rapport with each resident’s natural support system, attend meetings and other activities as required to gain insight and effectively contribute to the success of your residents. (i.e., Service Plan meetings, Implementation Plan meetings, etc.). Support residents in learning new skills within the context of their daily life (i.e. meal planning and preparation skills, money management, conflict resolution, community mobility, etc.) Respond to resident issues (routine and emergency), with minimal supervision, to ensure the safety and success of assigned residents. Provide the tools and assistance to improve resident decision making that will allow them as much independence as possible over their everyday environments. Provide guidance and support for home management tasks including housekeeping, laundry, shopping and errands as well as grooming and personal hygiene. Provide support for medication reminders and refilling prescriptions. Consistently and accurately document and record all visits, events, activities, trainings, etc. as required. Perform other duties as directed by supervisor. ESSENTIAL FUNCTIONS: Ongoing support of residents to assure safety, comfort, and protection of individual rights. The ability to perform required responsibilities in all settings without direct supervision. Maintenance of appropriate dress, good hygiene and professional behavior and conduct that reflects positively on the Agency’s mission and persons served. Identification with and commitment to the Agency's values of respect and dignity for persons served, the right of people with intellectual and developmental differences to manage their own lives as fully as possible, and the importance of integration into the community. Possession of positive driving record, sufficient to meet all applicable legal and insurance requirements, for shuttle services for residents, occasional individual transportation of residents, and other work functions, To believe in and advocate for the right of individuals with intellectual and developmental differences to participate in community life to the fullest extent possible. The ability to recognize safety concerns and to take the appropriate action to address them. Possess the emotional stability sufficient for performing all tasks related to the job including times of medical and behavioral crisis of residents. Review and comply with all Agency policies, procedures and directives, as well as those issued by the Agency for Persons with Disabilities and other funding sources Willingness and ability to work flexible hours based on the needs of our residents, which would include some evenings and weekends.


Organization, written communication skills, interpersonal skills, de-escalation strategies, de-escalation strategies, resilience, resourcefulness, creativity, flexibility, collaborative thinking, effective decision-making, time management, empathy and crisis management skills. Ability to be flexible to non-traditional work hours and able to work evenings and weekends as required. Other: Florida Chauffeur’s license (Class D- agency will provide funding to acquire) and good driving record. Must be 21 years or older. Automobile liability insurance as required by Florida statutes. Must be able to pass background check.

Education and Experience

Associate's degree* with a major in nursing, education, social/public health science and 2 years of experience; or a Bachelor’s degree with a major in nursing, education, or a social/public health science. *Experience can be substituted for required college on a year-for-year basis. At least one year of direct service to persons with intellectual and/or developmental differences is preferred.

Salary/Salary Range

$15.00 per hour, full benefits package available


The Arc Jacksonville Village


Cass Parker | Email