SSVF Daytona Team Lead-Changing Homelessness

Description

Essential duties and responsibilities

Ensure adherence to legal and company policies and procedures Maintain confidentiality of all staff, agency, and client information Maintains a safe and healthy work environment by establishing and enforcing organization standards, adhering to legal regulations. Develop systems to track client progress from point of entry to exit Provides quality service by enforcing quality and customer service standards. Comply with and promote compliance of the SSVF Program Guide and agency policies and procedures Host and/or participate in weekly case manager meeting Host case conferencing and perform reviews of client files Host weekly client meetings Ensure recertification of clients in the program Promote the development of best practice and adherence to housing first Assist case manager in exit planning for clients Work directly with clients, when required, to achieve successful outcomes Act as lead for CARF surveying, SSVF monitoring and all other audits of the program Perform Case Manager duties, as needed – See Case Manager Job description for details Communicate information from upper management to employees and vice versa Team Oversight: Manage a team of direct reports including hiring and ongoing training Monitor workloads and productivity Assign tasks, set deadlines, and ensure target deliverables are met Conduct monthly One-on-One meetings and track individual progress Conduct 45-day, 90-day, and annual performance evaluations Provide ongoing feedback and coaching that is supportive, corrective, and recognizes effort and achievement Work with Human Resources to develop Performance Improvement Plans (PIP) when necessary Identify opportunities for professional development Other duties as assigned

Qualifications

Knowledge of various homeless interventions and Housing First practices Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team Working knowledge of community Veteran resources Skilled at building trust and rapport with people from diverse backgrounds Knowledge of grant funding policies and procedures and applicable local, state, federal and CHI regulations A strong public service orientation to work well with staff and other stake holders Proven experience as supervisor or relevant role Familiarity with company policies and legal guidelines of the field Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System Ability to remain calm in stressful/chaotic situations Periods of walking, standing, or sitting in an office or field environment for service provision Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds Ability to operate a motor vehicle

Education and Experience

Educational background can be diverse; however, a bachelor’s degree in a related field or a minimum of three (3) years of relevant work experience preferred Experience working or volunteering in nonprofit or government settings addressing housing or other social services preferred Lived experience with homelessness preferred Veterans and/or experience working with Veterans preferred Must be eligible to work within the U.S. and provide supporting documentation Must pass a Level II background check Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law Must have a clean 3-year driving history Must provide proof of auto insurance, have a valid driver’s license, and a registered vehicle

Salary/Salary Range

$55,000 - $62,000

How to Apply

Send you resume and cover letter to jobs@changinghomelessness.org. Please include the job title in the email subject line.