The organization account is the main membership account, this is what is used to maintain the membership and update company contacts and sub-members. The organization account would also be used for participating in the JTA Rideshare Program or Give & Go. A Primary Contact is in charge of the organization account, and they usually maintain the login. The Primary Contact will also have an individual account, they can really use either one to access benefits.

An individual account is what each employee/company contact of our member organizations has set up for them when they become affiliated with the organization account so they can access member benefits. This account is used to keep personal information up to date, register for workshops/trainings and track professional development, access the Lawrence DuBow Online Learning Lab, and you can also post jobs and board bank submissions through this.

You can read more about the differences between these two accounts here. If you have any difficulty accessing either account, please email membership@nonprofitctr.org

You can ask your organization’s account’s Primary Contact to login into the organization account and add you as a sub-member, or you can email membership@nonprofitctr.org and request to be affiliated with your organization.

If you already had an account, you do not need to create a new account if you are with a new organization. You can sign into your existing account and update your employment information by going to “Update My Profile” in the blue menu section and inputting your new organization name and title. This will not automatically affiliate you with the new membership, though, you will still want to reach out to your organization’s account’s Primary Contact or email membership@nonprofitctr.org to get connected to benefits.

Click here to reset your password.

When you go to the Member Portal (by clicking “Login” at the top of our website), there is an option if you “need helping logging in?” When you click on that, it will ask you for the email address associated with account. If it’s your individual account, it will be your email; if it’s your organization’s account, it will be the Primary Contact’s email. It will then send a link to reset your username and password (please be sure to check you spam folder for the link.) If you have trouble with this, please email membership@nonprofitctr.org, but please note that only the Primary Contact can request a password reset for the organization.

You also can update your username and password when you are signed into your account if you just want to change it by selecting "Setup My Login" in the left-hand side menu.