CAREGIVER SUPPORT NAVIGATOR-Nassau County Council on Aging

Description

Essential duties and responsibilities

• Provide personalized information and referrals to community resources, such as respite care, support groups, home health care, transportation, and financial assistance. • Educate caregivers on available services, eligibility requirements, and application processes. • Conduct comprehensive needs assessments for caregivers and older adults to identify challenges and service gaps. • Offer emotional support and guidance to caregivers, addressing stress, burnout, and self-care strategies. • Establish and maintain strong relationships with clinicians, hospital personnel, treatment providers, discharge planners, care navigators and other referral partners. • Track client and member interactions and maintain accurate, confidential case records. • Assist with the organization and facilitation of caregiver workshops, support groups, and informational sessions. • Advocate for the needs of caregivers and older adults within the organization and the broader community. • Identify and pursue new outreach opportunities to grow the referral network. • Represent Nassau County Council on Aging with the highest degree of integrity and professionalism. • Work closely with Advocate Home Healthcare, The Club Adult Day Health Center, and Caregiver Support teams to align outreach strategies with program capabilities. • Collaborate with Advocate Home Healthcare, The Club Adult Day Health Center and Caregiver Support managers and staff to grow enrollment. • Support the Adult Day Health Center /Caregiver Support services programs as needed. Collaborate with the ADHC Manager in order to achieve desired outcomes. • Remain informed and knowledgeable on current caregiver strategies, data, information, and trends. • Other duties as assigned.

Qualifications

• Strong understanding and knowledge of: o Home healthcare, associated systems and payer sources. o Community services and resources available to older adults. o Home & community based services. o Alzheimer’s disease and other forms of dementia. o Caregiver needs and resources. • Excellent interpersonal, communication, and public speaking skills. • Empathy, patience, and cultural sensitivity when working with diverse populations. • Ability to manage multiple cases and maintain organized records. • Ability to travel locally or regionally as needed. • Ability to multi-task. • Self-motivated, goal-oriented, and comfortable working independently. • Proficient in Microsoft Office. • CPR and First Aid Certified.

Education and Experience

WORK EXPERIENCE / REQUIREMENTS: • 2+ years of experience working with caregivers, older adults, aging services, care navigation, case management, or caregiver support. • Strong knowledge of community resources for older adults and caregivers. • Reliable transportation and valid driver’s license. • Must be able to pass the Level 2 background check required by DOEA. • Must adhere to Drug Free Workplace standards. EDUCATION: • Bachelor’s degree in social work, gerontology, human services, or a related field.

Salary/Salary Range

$48,000 per year

How to Apply

Submit resumes to: donharley@nassaucountycoa.org