Impact Manager
Categories Other
Expires Mar 20, 2026
Description
About City Year:
City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career.
City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa.
Impact Manager Position Overview:
City Yea’s Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve attendance, behavior and curse work, specifically math and reading. Reporting to an Impact Director and working from one of 9 partner Duval County Public School(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.
Essential duties and responsibilities
Responsibilities: Service Delivery & Impact Implement City Year’s service model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of AmeriCorps Members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. Guide AmeriCorps Members in developing their professional plans for the future once their service experience has concluded. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The Impact Manager may manage anywhere between 8 to 16 City Year AmeriCorps members. Service Excellence: Impact Manager ensures that service tools are utilized effectively; school site supports a practitioner culture; Set and monitor clear, measurable weekly, and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. External Relations and Site Support: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; Work with team to manage relationships with local community organizations and neighborhood councils and direct team’s community engagement activities.
Qualifications
Qualifications Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development. Talent Development: Proven success managing diverse teams towards a common goal. History of coaching developing talent within young people between the ages of 18-25. Executes to Results: Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, multitask key priorities, trouble shoot and show creative problem solving when faced with perceived barriers. Communication: Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Additional Experience and Qualifications Preferred: Candidates with a strong background and understanding of education practice and policy. Bachelor’s degree strongly preferred; or equivalent work experience. Minimum 2 years of proven people management preferred. Sets high expectations for self and others they are leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, delegation, and leadership opportunities. Attitude Essentials—growth mindset, passion for City Year’s mission, community service, detail orientation, commitment to teamwork, commitment to Diversity, Belonging, Equity, and Inclusion. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. City Year/AmeriCorps experience a plus
How to Apply
Application Instructions Visit https://cityyear.wd5.myworkdayjobs.com/en-US/CityYear/job/Impact-Manager_R8383 and submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Company/Organization
City Year Jacksonville
https://www.cityyear.org/jacksonville