SSVF Staff Support Specialist-Changing Homelessness
Categories Other, Secretarial/Support Staff
Expires Jul 11, 2025
Description
The SSVF Staff Support Coordinator plays a key role in supporting the agency’s Human Resources (HR) team, with a primary focus on recruitment, onboarding, and training compliance. This position is responsible for recruiting qualified candidates, coordinating and conducting pre-employment screenings, and ensuring a smooth onboarding experience for new hires and temporary staff. The SSVF Staff Support Coordinator maintains accurate and confidential HR records, manages training and documentation schedules, and assists with HR projects, events, and initiatives. Working closely with the HR team and hiring managers, the Coordinator promotes a positive candidate and employee experience.
The SSVF Staff Support Coordinator reports directly to the HR Lead and provides support to the HR & Facilities Coordinator.
Essential duties and responsibilities
• Recruits qualified candidates through job postings, resume pre-screening, communication with applicants, interview scheduling, and facilitating the submission of candidate documents to the hiring team • Maintains recruitment documentation and systems • Maintains the Jobs email box by acknowledging and addressing correspondence and requests • Conducts pre-employment criminal history checks, drug screenings, employment history verifications, and motor vehicle reports and maintains background screening documentation • Works with the HR & Facilities Coordinator and IT to ensure new hires are properly outfitted • Onboards new hires and temp staff to ensure a timely and coordinated transition • Conducts new hire orientation and ensures a smooth handoff to team leads • Schedules, monitors, and documents compliance with mandatory training, including CARF, DCF, anti-harassment training, CPR/First Aid, DISC, etc. • Assists with coordinating HR projects, career fairs, and training events • Maintains records of training activities and evaluates the effectiveness of training initiatives • Schedules and conducts annual Motor Vehicle Report screenings and documentation • Schedules and maintains background screening renewals and documentation • Schedules and maintains annual documentation updates • Ensures audit readiness by maintaining accurate and up to date required documentation • Maintains accurate and up-to-date human resource files, records, and documentation • Ensures the confidentiality and accuracy of human resource files and records • Manages highly sensitive matters and information with the utmost confidentiality and discretion • Complies with all agency guidelines, as well as federal, state, and local employment laws and regulations • Provides clerical support to the HR team • Acts as back up for the HR & Facilities Coordinator • Other duties as assigned
Qualifications
• Ability to support an elevated level of confidentiality • Display a heightened level of integrity and a strong work ethic • Basic understanding of clerical procedures and systems such as recordkeeping and filing • Convey utmost professionalism and sound judgment in the execution of duties • Ability to work professionally across all levels of the agency • Sensitivity to cultural diversity, promoting a sense of belonging in the workplace • Possess a high level of emotional intelligence and strong teamwork skills • Display a positive “no task too big or small” attitude • Flexible with a strong ability to embrace change at a moment’s notice, shifting priorities instantly to meet tight deadlines • Strong interpersonal and customer service skills • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail • Must be able to display impeccable follow-through skill • Self-starter with strong analytical and problem-solving skills • Excellent telephone etiquette • Excellent verbal and written communication skills • Proficient in Microsoft Office Suite • Periods of walking, standing, or sitting in an office or field environment for service provision • Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds • Ability to operate a motor vehicle Non-traditional candidates are welcome to apply. Changing Homelessness, Inc. does not discriminate in any personnel action on the basis of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, childbirth and related medical conditions, or any other status protected by applicable law. Changing Homelessness, Inc. is an E-Verify participant.
Education and Experience
• Educational background can be diverse; however, a degree in a related field or a minimum of two (2) years of relevant work experience preferred • Experience working or volunteering in nonprofit or government settings addressing housing or other social services preferred • Lived experience with homelessness preferred • Veterans and/or experience working with Veterans preferred • Must be eligible to work within the U.S. and provide supporting documentation • Must pass a Level II background check • Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law • Must have a clean 3-year driving history • Must provide proof of auto insurance, have a valid driver’s license, and a registered vehicle without known issues or faults to complete essential job functions
Salary/Salary Range
$40,000 - $50,000
How to Apply
Send your cover letter and resume to jobs@changinghomelessness.org. Please include the job title in your email subject line.
Company/Organization
Changing Homelessness, Inc.
http://changinghomelessness.org