SSVF SOAR Processor – 146-Changing Homelessness

Description

Essential duties and responsibilities

• Enroll in and successfully complete the SOAR Works! training course through the Substance Abuse and Mental Health Services Administration (SAMHSA) • Become a subject matter expert in the application and appeal processes for Social Security Income and Social Security Disability • Conduct thorough physical and mental assessments of Veteran households to determine each case’s viability for submission and/or appeal • Prioritize Veteran households based on these physical and mental health assessments for continued work based on a limited, time-sensitive caseload • Assist in obtaining and/or receiving the Veteran household’s medical records as a part of the Veteran’s application and/or appeal for benefits • Develop and formally draft Medical Summary Reports (MSRs), a succinct, comprehensive assessment of the Veteran household’s treatment history, impairments, and their impact on employment • Coordinate MSRs with Acceptable Medical Sources (AMS) to corroborate the completed MSR • Collaborate with the Veteran household’s case manager for seamless service provision • Maintain an accurate spreadsheet of all Veteran households provided services, including a current case roster, as well as those found ineligible for ongoing SOAR services • Offer assistive access to technology to facilitate benefit access and enrollment • Accompany the Veteran household to necessary medical appointments, as well as with the Social Security Administration • Conform with agency/program guidelines on documenting client interactions and confidentiality • Other duties as assigned, related to the SSVF Program

Qualifications

• Commitment to, and demonstrated ability to data input required for recording client interaction – must be tech-savvy • Strong interpersonal and communication skills, both orally and in writing • Skill in organizing resources and establishing priorities • Skilled at building trust and rapport with people from diverse backgrounds • Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team • Knowledge of federal, state, and/or community funding sources and mechanisms • A strong public service orientation to work well with faculty, staff, and other stakeholders • Ability to foster a cooperative work environment • Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System (HMIS) • Ability to work with a diverse team in a fast-paced environment • Enthusiasm and the ability to thrive in an atmosphere of constant change • Ability to maintain the confidentiality of identifying client information • Familiarity with Social Security Administration’s Blue Book listings • Maintaining continuing education requirements specific to field and position • Periods or walking, standing, or sitting in an office or field environment for service provision • Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds • Ability to operate a motor vehicle, local travel is required

Education and Experience

• Veteran preference, but not required • Work experience is preferred with strong knowledge of accessing benefits and entitlements for diverse populations • A SOAR Certification is preferred, but not required; training can be provided to meet the requirements of the job description • Passionate about ending veteran homelessness and coordinating services • Successfully pass Level 2 background check and drug screening • Must have a valid driver’s license and clean 3-year driving history • Must have required vehicle insurance within 30 days of onboarding

Salary/Salary Range

$50,000 - $55,000

How to Apply

Send your cover letter and resume to jobs@changinghomelessness.org. Please include the job title in the subject line.