Appointment Scheduler
Categories Programs/Events Staff
Expires Jan 01, 2026
Description
Job Summary
Vision Is Priceless (visionispriceless.org) is a local nonprofit that provides free vision screenings, eye exam and glasses for children and adults in need. The primary responsibility of the position is to be the main contact between our clients and doctors’ offices to schedule eye exam appointments. This position requires attention to details, and the ability to interact with doctor’s offices as well as communicate with our clients. This position will also conduct adult vision screenings at partner locations in the First Coast area.
Essential duties and responsibilities
Essential duties and responsibilities • Call clients on the phone to determine availability for an eye exam. • Contact doctor’s offices to schedule eye exam appointment for clients. • Follow-up with client to confirm exam date, location, time, and other pertinent details. • Call and text clients with details of the eye exam appointment date, location, time, and other pertinent details. • Process client paperwork and fax to doctor’s office. • Follow-up with clients on when to pick up prescription glasses if applicable. • Input exam information into client database as well as any applicable notes. • Utilize MS Excel to track exam appointments. • Ensure client paper files are complete and filed properly. • Primary person who answers the agency’s direct phone line. • Conduct adult vision screenings and enter results into database • Other duties as assigned by Program Director or Executive Director.
Qualifications
Skills/Qualifications • Strong customer service and interpersonal skills • Good organizational skills and the ability to concentrate and show attention to detail • Excellent verbal communication skills • Ability to demonstrate good judgment, work independently and as a team member • Ability to manage multiple tasks • Self-motivated
Education and Experience
Position Requirements • High School or GED required • Computer skills that include Excel and Outlook
Salary/Salary Range
18.00/hourly - 25 Hours per week - flexible hours
How to Apply
Please send resume and cover letter to Sarah@visionispriceless.org