Appointment Scheduler-Vision is Priceless
Categories Other, Programs/Events Staff, Secretarial/Support Staff
Expires May 15, 2025
Description
Vision Is Priceless (visionispriceless.org) is a local nonprofit that provides free vision screenings, eye exam and glasses for children and adults in need. The primary responsibility of the position is to act as the liaison between our clients and volunteer doctors’ offices to schedule eye exam appointments and retain their records. This position requires attention to details, and the ability to interact with doctor’s offices as well as communicate with our clients.
• The position is part-time (25 hours/week, hourly, non-exempt) Monday – Friday 9am-2pm
• Position requires office attendance; remote work is not available.
• Rate of pay is $18/hr.
• The location is 6161 Arlington Expressway Way, Jacksonville, FL 32211
Essential duties and responsibilities
• Communicate with clients via phone, email and text to determine availability. • Contact doctor’s offices to schedule eye exam appointments for clients. • Utilize MS Excel to track exam appointments. • Follow up with clients to confirm exam date, location, time and other pertinent details and • Provide clients with reminder texts and phone calls. • Process client paperwork and fax authorization letters to the doctor’s office before scheduled appointment. • Follow-up with clients to verify appointment attendance and schedule them with optician as applicable. • Input and close out appointments in the client database as well as any applicable notes. • Maintain client filing systems. • Serve as the primary point of contact for the agency’s phone line. • Assist with adult vision screenings at other local social service agencies. • Other duties as assigned by Program Director or Executive Director.
Qualifications
• Excellent customer service and interpersonal skills • Strong organizational skills with keen attention to detail • Outstanding verbal communication skills • Able to demonstrate good judgment and work both independently and collaboratively • Skilled in managing multiple tasks simultaneously
Education and Experience
• High School or GED required • 2+ years of customer facing experience preferred • Computer skills that include Excel and Outlook
Salary/Salary Range
$18.00 hourly
How to Apply
Please submit cover letter and resume to Cheryl@visionispriceless.org. No phone calls please