SSVF Housing Navigator – St. Augustine-Changing Homelessness

Description

Essential duties and responsibilities

• Works with the client, SSVF Case Manager, and/or VASH Social Worker to thoroughly assess Veteran’s housing preferences and needs for future placement • Communicate weekly, at a minimum, with the Veteran to ensure the Veteran is engaged in the housing process • Accompany and/or transport clients to housing opportunities • Assist Veteran in applying for and the gathering of documentation for move-in • Proactively seek out new housing opportunities for Veterans experiencing homelessness • Develop and maintain collaborative relationships with landlords and property managers (private, commercial, and non-profit) through regular contact and positive engagement • Ensure vendor and unit-specific information is entered in Padmission • Give regular updates to regular stakeholder groups, including SSVF/Built for Zero meetings and Continuum of Care committee meetings • Research, develop, and maintain knowledge of landlord/tenant laws. • Investigate tenant/landlord complaints and facilitate conflict resolution between parties involved. • Function as liaison between landlord, client, and the SSVF Case Manager/VASH Social Worker, as needed • Demonstrates a commitment to Housing First and to serving all people with respect and compassion. • Maintains records for any activities performed on a case in the Homeless Management System (HMIS) and other databases for reporting purposes • Other duties as assigned

Qualifications

• Strong interpersonal and communication skills  • Skill in organizing resources and establishing priorities  • Working knowledge of community resources  • Skilled at building trust and rapport with people from diverse backgrounds  • Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team  • Knowledge of federal, state and/or community funding sources and mechanisms  • Ability to communicate effectively, both orally and in writing  • A strong public service orientation to work well with faculty, staff, and other stake holders  • Ability to foster a cooperative work environment  • Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System  • Ability to collaborate with a diverse team in a demanding environment  • Enthusiasm and the ability to thrive in an atmosphere of constant change  • Ability to maintain confidentiality of identifying client information  • Periods of walking, standing, or sitting in an office or field environment for service provision • Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds • Ability to operate a motor vehicle

Education and Experience

· Veterans preferred · Educational background can be diverse; however, an associate’s degree in a related field is preferred · Must be eligible to work within the U.S. and provide supporting documentation · Must pass a Level II background check · Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law · Must have a clean 3-year driving history · Must provide proof of auto insurance, have a valid driver’s license, and a registered vehicle without known issues or faults to complete essential job functions

Salary/Salary Range

$40,000 - $45,000

How to Apply

Send your cover letter and resume to jobs@changinghomelessness.org. Please include the job title in the subject line.