Supportive Services for Veteran Families (SSVF) Navigator: Valdosta-Changing Homelessness

Description

Essential duties and responsibilities

Engages and builds rapport with Veteran families experiencing homelessness or at imminent risk of becoming homeless   Assesses Veteran families for program eligibility   Generates appropriate referrals to SSVF program & other community resources    Coordinates emergency services for literally homeless clients    Prepares clients for intake and assists them through the intake process    Assists clients in obtaining eligibility documentation, which may require providing needed transportation to obtain the documentation   Ensures all eligible Veterans are assigned a case manager within 3 business days of identification    Maintains outreach and engagement records on all individuals engaged, referred, and screened in the Homeless Management System (HMIS) and other databases for reporting purposes   Enters data into the various databases and systems in a timely manner, i.e. meet the standard of HMIS data entry within 24 hours   Transports clients as appropriate for housing search, and access to other community resources such as food banks, clothing banks, employment search, etc.    In cooperation with the Systems team, works on identifying clients in the most need and assists in linking with resources including housing   Works a flexible schedule in order to meet the needs of the client, agency, and programs within the grant   Welcomes visitors to the agency, answers and refers inquiries in person and by telephone   Maintains security by following procedures; monitors logbook; issues visitor badges   Function as a team member and share in the responsibilities required to maintain operations and serve the mission of the organization. This includes, but is not limited to:    Attending events   Obtaining training   Undertaking research   Traveling  Other duties as assigned 

Qualifications

Strong interpersonal and written and verbal communication skills   Skill in organizing resources and establishing priorities   Working knowledge of community resources   Skilled at building trust and rapport with people from diverse backgrounds   Ability to work alone on own initiative, often with minimum supervision, as well as part of a small team   Knowledge of federal, state, and/or community funding sources and mechanisms   A strong public service orientation to work well with faculty, staff, and other stakeholders   Ability to foster a cooperative work environment   Flexibility    Skilled in the use of personal computers, including knowledge of Microsoft Office, and ability to learn and correctly enter data into the Homeless Management Information System   Ability to work with a diverse team in a fast-paced environment   Enthusiasm and the ability to thrive in an atmosphere of constant change   Ability to maintain the confidentiality of identifying client information   Periods of walking, standing, or sitting in an office or field environment for service provision  Limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds  Ability to operate a motor vehicle 

Education and Experience

Associates degree from a related field or equivalent work experience   Veterans preferred  Past experience working with Veterans preferred   Past experience with homelessness preferred  Must be eligible to work within the U.S. and provide supporting documentation  Must pass a Level II background check  Must pass a federal-level drug screen; possession of a medical marijuana card is currently not acceptable under federal law  Must have a clean 3-year driving history  Must have a valid driver’s license, a registered vehicle without known issues or faults to complete essential job functions, and the required vehicle insurance within 90 days of onboarding 

Salary/Salary Range

$36,000 - $40,000

How to Apply

Send your cover letter and resume to jobs@changinghomelessness.org. Please include the job title in the subject line.