Supporting the Health & Wellbeing of Your Team

Your mission is highly dependent on the wellbeing of the changemakers inside your organization — and many nonprofit leaders are concerned about the impact of the COVID-19 pandemic on the mental and physical health of their team members. This module includes a recorded training with experts from Baptist Health, links and resources for further learning, and access to Baptist weekly affinity spaces.

Please note, if you or someone you know is experiencing an emergency, please contact a professional for immediate assistance. For more information on local emergency resources, click here.

Type: Resource Collection

Estimated learning time: 2-3 hours, plus time for reading and application

Stronger Nonprofits Framework Alignment: High-Performing Leadership Teams

Who should participate: Individuals with many different roles within an organization, from executive director to front-line program staff.

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Resource 1: Psychological Impacts of Pandemics on Nonprofits

Nonprofits in the COVID-19 environment are faced with innumerable challenges, including understanding and supporting the psychological needs of their staff members. This seminar will help nonprofits deepen their knowledge of the psychological impacts of pandemics and to learn how they can assist work groups and individual staff members to cope most effectively.

Resource 2: Identifying & Coping with Compassion Fatigue

Working in the nonprofit sector can be emotionally draining for both people working on the frontlines and those behind the scenes. In recent surveys of Northeast Florida nonprofit leadership, staff wellness was identified as the No. 1 concern for organizations. These resources will walk you through defining what compassion fatigue is and how to identify it, as well as reviewing self-care resources and steps that can help keep your cup full.

Defining Compassion Fatigue

Compassion fatigue is commonly defined as the decreased ability to respond to the suffering of others with empathy. It consists of the feeling of having nothing left to give. It makes it difficult to find the compassion necessary to serve people. If professionals continually offer support and compassion to others—but are not able to take of themselves—they can feel depleted of inner resources. Compassion fatigue can drain energy, vitality, and optimism. Includes both burnout and trauma exposure.

Resource: Compassion Fatigue and Trauma Stewardship Definitions

The definitions outlined in this resource, which includes stress vs. burnout, trauma exposure response, and compassion satisfaction, can help an organization understand the contributing factors that lead to compassion fatigue.

Identifying Compassion Fatigue

Compassion fatigue can manifest in both seen and unseen ways as well as in our professional and personal lives. The process for identifying the warning signs amongst staff and volunteers should be approached with the sensitivity and security these conversations require. As mentioned in the previous resource, contributing factors to compassion fatigue can be intensely personal for individuals. It is important to note that the resources listed on this page may not work for each organization and it is important to thoroughly consult organizational leadership before proceeding.

Resource: Professional Quality of Life Scale

This self-assessment can be a helpful tool for organizations in understanding the current balance of compassion satisfaction, burnout, and secondary traumatic stress among their staff. This tool can be used as both a starting point and for continuous check-ins.

Resource: The 16 Warning Signs of A Trauma Exposure Response

This resource focuses specifically on some of the potential responses individuals may have to being exposed to trauma and the harmful ways that exposure can manifest.

Self-Care: Beyond the Trend

Trauma stewardship can be defined as the daily practice through which individuals and organizations tend to the hardship, pain, or trauma experienced by humans, other living beings, or our planet itself. The entire conversation about how we come to do this work, how we are affected by it, and how we make sense of and learn from our experiences. Can occur at individual, organizational, and societal levels.

Implementing consistent practices that give space to nonprofit staff and volunteers to check-in with themselves, engage in energizing or calming activities, and share honest feedback about the health of their workplace is crucial to the sustainability of an organization. This resource and others can help organizations gain an understanding of the importance and practical application of self-care practices for their teams.

Resource: Self Compassion Guided Meditations and Exercises

This resource from Dr. Kristin Neff includes several audio files and guided prompts to help caregivers and others to better identify current emotions and feelings and then to practice self-care through breathing techniques, journaling, and supportive touch.

Resource 3: Resources for Managers and HR Leaders

Research supports that employees with higher well-being are more productive and more creative leading to higher performance indicators for organizations overall. In this section you will find resources for managers and HR leaders around employee recruitment and retention and supporting employees through transitional phases such as hiring, firing and coaching around performance.

Resource: How & Why Rituals in the Nonprofit Workplace Build Resilience

This resource from Beth Kanter's book, The Happy Healthy Nonprofit, discusses the power of implementing workplace rituals and provides examples that help to build a positive organizational culture and increases team productivity.

Resource: 2021 Nonprofit Talent Retention Practices Survey Results

In this survey, Nonprofit HR sought input from organizational leaders about their retention practices for 2021. Download the results and find out what mission-driven organizations can do to keep their high-performers and increase employee engagement.

Resource: 2020 Compensation & Benefits Survey Report

This Nonprofit Center report gives the latest nonprofit board, staff, and management data on compensation and benefits among nonprofits in Northeast Florida.

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